Every Second Counts: Growing Concerns for Emergency Responders

“We are back tonight here with an issue we all need to be more aware of. Most folks don’t spend a lot of time thinking about first responders until they need one. When you do, when you need help, when someone is trying to get to you, seconds feel more like minutes going by. And in our modern era, many …

Delayed 911 response a matter of geography and jurisdictions

Los Angeles residents are often kept waiting for city rescue crews when nearby L.A. County crews could have responded faster. A 30-year-old plan to link dispatch systems hasn’t been implemented. October 20, 2012|By Robert J. Lopez, Ben Welsh and Kate Linthicum Stephanie Hooks pleaded for help after collapsing on the floor of her South Los Angeles home. “I can’t breathe…. …

Slow response, lack of cooperation bring deadly delays

From USA Today. Pashca West is in a bind. Calls for help are pouring in to the emergency medical dispatcher — a heart attack, a seizure, a diabetic emergency, a car crash — and ambulance crews are not answering their radios. West presses a button and makes another plea over the radio: “Medic 1, and Ambulance 26, are you ready …

Base emergency dispatcher key to life-saving effort

From Inside Sheppard AFB SHEPPARD AIR FORCE BASE, Texas — Working in the world of emergency response means there are very few “normal” days at the office. For Jason Dandurand, May 10 was anything but a routine day. Dandurand, an emergency dispatcher with the Sheppard Air Force Base Fire Department, was working his shift at approximately 6:39 p.m. when he received a …

Lack of house numbers slowing fire, emergency response

From the Island Packet and Beaufort Gazette, Hilton Head Island, South Carolina: Firefighters from the Burton Fire District were racing to reports of a Grays Hill infant who had stopped breathing about two weeks ago when they encountered a familiar and frustrating problem. They couldn’t find the house. “For some reason, the address wouldn’t come up on the engine’s (on-board …